FAQ
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked:
SHIPPING
Do you ship internationally?
Yes we do ship internationally please ask for our rates according to your individual order.
How long does shipping take?
Shipping times vary according to location, please allow plenty of time when requesting for shipping during the holiday season.
Will I be charged for taxes?
Taxes are included at the current rates in Malta, no extra taxes taxes are payable upon receipt of the item if you are in an EU member state. in other countries taxes may apply.
RETURNS & REFUNDS POLICY
What is your returns policy? Do you refund?
You may return the goods purchased within 14 days from the purchase. Goods reuturned must not have been used in any way. Only visual inspection is allowed, the same way as you would have inspected the goods if you were present in a shop. The refund does not include the delivery charge which is charged extra if opted for.
PAYMENT & WARRANTY
What forms of payments do you accept?
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What are your warranty terms & conditions?
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